Shift manager
Tourism, Gastronomy, Hotel Business

Description of job position

• Overseeing daily operations in the hospitality environment to ensure high-quality service delivery.
• Managing staff schedules and assigning tasks to ensure efficient workflow during shifts.
• Training and mentoring team members to enhance their skills and improve service standards.
• Monitoring guest satisfaction and addressing any concerns or complaints promptly and professionally.
• Collaborating with other departments to ensure seamless service and guest experiences.
• Implementing and maintaining health and safety regulations, ensuring compliance with industry standards.
• Assisting in inventory management, including ordering and restocking supplies as needed.
• Conducting regular inspections of the facility to ensure cleanliness and maintenance standards are met.
• Preparing reports on operational performance, staff productivity, and guest feedback for management review.
• Promoting a positive work environment and fostering team spirit among staff members.