Description of job position
- Providing users with technical support in the area of hardware and/or software.
- Identifying and solving problems.
- Keeping necessary records, recording information on incidents and their solutions.
- Keeping to deadlines and ensuring efficient solutions to incidents.
- Participating in the implementation of projects.
- Communication with customers.
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Position Technical Support Specialist - Customer Support in the labour market
In the salary ranking,
the job position takes
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- Total salary and its components* (variable component, commissions, rewards)
- Responder distribution to payroll
- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used
