Description of job position
- Responsibility for recruiting and selecting new employees.
- Scheduling work shifts of supervisors and call centre operators.
- Managing, coordinating, checking and motivating subordinate employees.
- Setting up key performance indicators (KPIs) of the team.
- Proposing changes of procedures, processes, etc.
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Position Call Centre Manager - Management in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
Nursery School Teacher Assistant
Education, Science & Research
57,882 - 124,866 NGN
134,465 - 454,299 NGN
Call Centre Manager
108,067 - 498,678 NGN
119,156 - 483,777 NGN
Chief Executive Officer
245,067 - 1,446,142 NGN
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Salary report for the company
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- Salary on position by region*, education, practice, business size
- Total salary and its components* (variable component, commissions, rewards)
- Responder distribution to payroll
- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used