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Gross salary in Nigeria is
200K
300K
 
10% earn less 88K NGN
10% earns more 380K NGN
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Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

Women representation in position

Average age of respondent by position

784. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

53,972 - 118,224 NGN

209. place

Data Station Testing Specialist

Telecommunications

Salary group 2

124,281 - 327,398 NGN

208. place

Head of Customer Support

Management

Salary group 2

88,159 - 380,060 NGN

207. place

HR Generalist

Human Resources

Salary group 2

123,799 - 329,493 NGN

1. place

Managing Director

Top Management

Salary group 3

37,101 - 1,912,090 NGN

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  • Salary on position by region*, education, practice, business size
  • Total salary and its components* (variable component, commissions, rewards)
  • Responder distribution to payroll
  • Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
  • Detailed breakdown of all monitored non-financial benefits provided*
  • Financial benefit analysis*
  • * available when regression model is used