Description of job position
- Managing and controlling employees at the complaints department.
- Handling difficult customer complaints to their general satisfaction.
- Preparation of documents for a possible attempt at conciliation and litigation with customers or suppliers.
- Analysing the causes of difficult complaints.
- Proposing appropriate measures to avoid complaints.
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Position Returns Department Manager - Management in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
791. place
Nursery School Teacher Assistant
Education, Science & Research
1,065,828 - 2,322,156 NGN
338. place
Agricultural Technologist
Agriculture, Food Industry
2,271,648 - 4,971,672 NGN
1. place
Managing Director
Top Management
1,069,392 - 35,340,780 NGN
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- Total salary and its components* (variable component, commissions, rewards)
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- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used